Analisis, Implementasi Dan Pembuatan Guidebook Aplikasi Itop Di Divisi Sim (Sistem Informasi Manajemen) Pt. Pindad

Faridh, Muhammad and Suhendar, Sogi and Ray, Yustian (2019) Analisis, Implementasi Dan Pembuatan Guidebook Aplikasi Itop Di Divisi Sim (Sistem Informasi Manajemen) Pt. Pindad. Other thesis, Universitas Komputer Indonesia.

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Official URL: https://elibrary.unikom.ac.id/

Abstract

Tujuan dilakukannya penelitian ini adalah untuk mengimplementasikan aplikasi iTop pada Divisi Sistem Informasi Manajemen PT. Pindad, berguna untuk membantu perusahaan/instansi dalam menangani dan memproses ticket request pada bagian helpdesk. Metode pendekatan sistem yang digunakan penulis adalah pendekatan berorientasi objek. Adapun alat-alat yang digunakan dalam metode pendekatan berorientasi objek adalah Usecase Diagram, Scenario Usecase, Activity Diagram. Dengan aplikasi iTop, diharapkan dapat membantu proses ticket request Divisi Sistem Informasi Manajemen PT. Pindad.

Item Type: Thesis (Other)
Uncontrolled Keywords: Aplikasi iTop, service, helpdesk, ticket
Subjects: 000_COMPUTER SCIENCE, INFORMATION & GENERAL WORKS. > 004_Data Processing & Computer Science
Q Science > QA Mathematics > QA76 Computer software
Divisions: LAPORAN KERJA PRAKTEK > LKPFTIK_Sistem Informasi (05)
Depositing User: Mia Hayati Kosasih
Date Deposited: 27 Sep 2022 07:34
Last Modified: 27 Sep 2022 07:34
URI: http://elibrary.unikom.ac.id/id/eprint/6780

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