Efektivitas Portal Telkom.Co.id Oleh Unit Corporate Communication PT. Telkom Indonesia Terhadap Pemenuhan Kebutuhan Informasi Karyawan Telkom Regional III Jabar Kota Bandung

Safitri, Fatma Auliah (2017) Efektivitas Portal Telkom.Co.id Oleh Unit Corporate Communication PT. Telkom Indonesia Terhadap Pemenuhan Kebutuhan Informasi Karyawan Telkom Regional III Jabar Kota Bandung. Other thesis, Universitas Komputer Indonesia.

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Abstract

Penelitian ini bertujuan untuk mengkaji sejauhmana Efektivitas Portal.Telkom.co.id oleh Unit Corporate Communication PT.Telkom Indonesia Terhadap Pemenuhan Kebutuhan Informasi karyawan Telkom Regional III Jabar Kota Bandung. Sehingga untuk dapat menjawab masalah diatas, peneliti menganalisa isi informasi, ketepatan waktu, kebutuhan kognitif, kebutuhan afektif, kebutuhan personal, dan kebutuhan sosial. Metode penelitian yang digunakan adalah metode penelitian kuantitatif dengan survei. Teknik pengumpulan data yang digunakan adalah angket, wawancara, studi pustaka dan internet searching. Populasi pada penelitian ini adalah karyawan PT.telkom Indonesia. Pengambilan sampel yang digunakan adalah teknik Propotionate Stratified Random Sampling. Sampel pada penelitian ini sebanyak 68 responden. sebelum peneliti menyebarkan angket maka terlebih dulu peneliti melakukan uji validitas dan reliabilitas. Data yang diperoleh dari hasil penyebaran angket, diberi skor. Diolah dan dianalisa dengan menggunakan SPSS versi 23. Hasil penelitian menunjukkan ada pengaruh antara isi informasi Terhadap Pemenuhan Kebutuhan Informasi karyawan Telkom Regional III Jabar Kota Bandung, memiliki hubungan yang kuat dan searah. Ada pengaruh antara ketepatan waktu portal.telkom.co.id terhadap Pemenuhan Kebutuhan Informasi karyawan Telkom Regional III Jabar Kota Bandung yang artinya memiliki hubungan yang cukup kuat dan searah. Ada pengaruh antara efektivitas portal.telkom.co.id oleh corporate communication terhadap kebutuhan kognitif diperoleh hubungan yang kuat dan searah. Ada pengaruh antara efektivitas portal.telkom.co.id oleh corporate communication terhadap kebutuhan afektif diperoleh hubungan cukup dan searah. Ada pengaruh antara Ada pengaruh antara efektivitas portal.telkom.co.id oleh corporate communication terhadap kebutuhan personal diperoleh hubungan yang cukup dan searah. Ada pengaruh antara efektivitas portal.telkom.co.id oleh corporate communication terhadap kebutuhan sosial diperoleh hubungan yang cukup dan searah. Kesimpulan penelitian ini hasil menunjukan ada pengaruh antara Efektivitas Portal.Telkom.co.id oleh Unit Corporate Communication PT.Telkom Indonesia Terhadap Pemenuhan Kebutuhan Informasi karyawan Telkom Regional III Jabar Kota Bandung. Berdasarkan penelitian yang telah dilakukan, maka peneliti menyarankan untuk menggunakan pendekatan dan metode lain untuk menganalisis masalah media internal lebih mendalam, untuk perusahaan, peneliti menyarankan Corporate Communication meningkatkan peran aktif karyawan dalam pengembangan media agar selalu memenuhi keinginan karyawannya.

This research aims to examine how far the effectiveness of Portal.Telkom.co.id by Corporate Communication Unit PT. Telkom Indonesia towards the fulfillment of information needs of Telkom Regional III West Java Bandung�s employee. To be able to answer the problem above, researchers analyze the information content, timeliness, cognitive, affective needs, personal needs, and social needs. The method of this research is a quantitative research method by survey. Data collection techniques used is question forms, interviews, literature studies and internet searching. The population in this research are employees of PT. Telkom Indonesia. The sampling technique used is Propotionate Stratified Random Sampling. The samples on this research as many as 68 respondents. Researcher has finished validity and reliability test on this research. Data which obtained from the question formsis given the score. It was processed and analyzed using SPSS version 23. The results showed there are influences between the content of information towards the fulfillment of the information needs of Telkom Regional III West Java Bandung�s employee. They have a strong and direct relationship. There are influences between timeliness of portal.telkom.co.id towards the fulfillment of the information needs of the Telkom Regional III Bandung West Java�s employee which have a sufficient and direct relationship. There are influences between the effectiveness of portal.telkom.co.id by corporate communication towards cognitive needs are obtained direct and strong relationships. There are influences between the effectiveness of portal.telkom.co.id by corporate communication to the needs of affective relationships and obtained sufficient and direct relationship. There are influences between the effectiveness of portal.telkom.co.id by corporate communication to the needs of personal relationships and obtained direct and sufficient relationships. There are influences between the effectiveness of portal.telkom.co.id by corporate communication to the needs of social relations and obtained a direct and sufficient relationships. Conclusion in this research showed there are influences between the effectiveness of the Corporate Communications Unit by Portal.Telkom.co.id PT. Telkom Indonesia towards the fulfillment of information needs of the Telkom Regional III West Java Bandung�s employee. Based on the research that has been done, the researchers suggest to use approaches and other methods to analyze the problem further, internal media for companies, researchers suggest Corporate Communication to increase their employee's active role in the development of media in order to meet the wishes of employees.

Item Type: Thesis (Other)
Additional Information: Migrasi dari GDL. Identifier: jbptunikompp-gdl-fatmaaulia-37599. Folder: S1-Final_Project / Fakultas_Sospol / Ilmu_Komunikasi / 2017
Uncontrolled Keywords: Efektivitas, Portal.Telkom.co.id, Pemenuhan Kebutuhan Informasi
Divisions: S1 Skripsi > Ilmu Komunikasi
Depositing User: Robot Migration
Date Deposited: 05 Nov 2026 12:45
Last Modified: 05 Nov 2026 12:45
URI: https://elibrary.unikom.ac.id/id/eprint/48504

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