Syafariani, Fenny (2012) Peranan Kualitas Sistem I-registration Tertiadap Kepuasan Pengguna Dan Kepatuhan Wajib Pajak Di Kantor Pelayanan Pajak (Kpp) Pratama Cimahi. Jurnal Gaung Informatika, 5 (1). pp. 12-25. ISSN 2086-4221
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Abstract
This research was conducted as background by the using e-Registration system that aims to enhance customer satisfaction and service manager registration Taxpayer ldentification Number (TIN) to the target in order to achieve compliarrce with the taxpayer. This study aims to determine how much the qualiry of e-Registration system is instrumental to the satisfaction of the management and taxpayer compliance. the method used is inferential statistical method with quantitative approac. the data analysis using statistical tools used to analyze the variables studied. The dat, used are the primary data using questionnaires. The subject of this study were manager who specialize in handling snd use of taxpayers e-Registration system at KPP Pratama Cimahi. From the analysis of these things can be explained as follows: of the test result are known hypothesis Ho: p : 0, the hypothesis H6 : pytx: 0 both simultaneously an partiqlly shows that there is no role or contribution of the variable quatity of e Registration system (x ) for the management satisfaction variables (T). while the hypothesis Ht: p r 0, the hypothesis H1 : pyzx* 0 indicates that simultaneous alt partial variable quality of e-registration system (x) act on taxpayer compliance (y).
| Item Type: | Article |
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| Uncontrolled Keywords: | Role, Quality Sistem, e-registration, user, satisfaction |
| Subjects: | 300_SOCIAL SCIENCES > 330_Economics. > 336_Public Finance. |
| Divisions: | PROSIDING > Prosiding |
| Depositing User: | Mrs. Calis Maryani |
| Date Deposited: | 29 Dec 2020 13:41 |
| Last Modified: | 30 Dec 2020 05:39 |
| URI: | http://elibrary.unikom.ac.id/id/eprint/3068 |
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